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Privacy Policy

The information shared by the customer will be protected by Biaza Buildware Pvt. Ltd. We are providing limited in-house access to information through internal security systems. We use and store minimum information of our customers such as name, contact number, e-mail address& locality We are collecting your personal information through means of website or personal interaction with our concerned executive. Sometimes we use our voice support to convert your queries or complaintstothe betterment of our service. The collection of personal information serving the purpose to suggest the dealer, handle the order, deliver products and service, process payments and promotional offers. We will use analytical and statistical tools to collect the details of your visit and the accessed data from our website.

Return policy

If you are not satisfied with our item, we can help you out

  • The item should be returned within 20 calendar days
  • To be eligible for the return it should be in the packed condition as you have received. Loose Packets or separate pieces won’t be able to exchange / return.
  • Once the tile is laid, this policy won’t be applicable
  • The Purchase bill or payment receipt should attach with the item while returning it back
  • Once the item is returned back, after inspecting it by our team we will inform you it's condition and refund status
  • The shipping/ transportation charge for returning back the item should be borne by the customer

Delivery policy

  • The material will be dispatched from the factory once the payment terms are cleared
  • The transportation from the factory to your site should be borne by yourself
  • We will assist you for getting the material at your door step. But the transportation cost and the tax should be paid as additional with the material cost
  • The materials will be insured and the cost for insurance should be borne by yourself
  • Material will be delivered in your nearest port between 15-20 days of dispatch
  • The exact delivery address should be mentioned along with the GST details while placing the order to avoid further discomfiture

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